Last Updated: March 19, 2026
In Simple Terms: We collect your email and shoe preferences to notify you when shoes you want become available. We don't sell your data, we don't spam you, and you can unsubscribe anytime. We comply with South African data protection laws (POPIA).
Welcome to FindMySize ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy complies with the Protection of Personal Information Act (POPIA), Act 4 of 2013, South Africa's data protection legislation.
By using FindMySize, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
When you use our service, we collect the following information:
We do not currently collect cookies, tracking data, or device information. However, basic server logs may record your IP address and browser type for security purposes.
We use your personal information for the following purposes:
What We DON'T Do:
FindMySize participates in affiliate marketing programs. When we notify you about shoe availability, we may include affiliate links to retailer websites. If you make a purchase through these links, we may earn a small commission at no extra cost to you.
This helps us keep the service free and running. The commission does not influence which shoes we notify you about - we notify you based solely on your requested preferences and actual product availability.
Retailers we work with may include: Takealot, Superbalist, Sportscene, Totalsports, The Athletes Foot, and other South African shoe retailers.
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
If FindMySize is acquired or merged with another company, your information may be transferred to the new owners, who will continue to honor this privacy policy.
Under the Protection of Personal Information Act, you have the following rights:
You can request a copy of the personal information we hold about you.
You can request that we correct any inaccurate or incomplete information.
You can request that we delete your personal information. We will comply unless we have a legal obligation to retain it.
You can object to our processing of your personal information for certain purposes.
You can unsubscribe from our notifications at any time by replying to any email with "UNSUBSCRIBE" or contacting us directly.
To Exercise Your Rights: Contact us using the details at the bottom of this page. We will respond within 30 days as required by POPIA.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services:
Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it immediately.
Your data is stored on Google's servers, which may be located outside South Africa. By using our service, you consent to the transfer of your information to countries that may have different data protection laws. We ensure that appropriate safeguards are in place as required by POPIA.
Our notifications contain links to third-party retailer websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before making purchases.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Your continued use of our service after changes constitutes acceptance of the updated policy.
By submitting your information through our form, you consent to:
You can withdraw your consent at any time by unsubscribing or contacting us.
If you have questions about this Privacy Policy or want to exercise your POPIA rights, contact us:
FindMySize
Information Officer: Arno Kotze
Email: findmysizealerts+privacy@gmail.com
Response Time: We will respond to your inquiry within 30 days as required by POPIA.
If you believe we have not handled your personal information properly, you have the right to lodge a complaint with:
Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za
Phone: 010 023 5200
Summary: We respect your privacy. We only collect what we need to help you find your shoes. You can access, correct, or delete your data anytime. We don't sell your information. We comply with South African law.