Have a question, suggestion, or just want to say hi? We'd love to hear from you! Choose the best way to reach us below.
Get In Touch
Privacy Concerns
POPIA requests, data deletion, or privacy questions
findmysizealerts+privacy@gmail.comWhat Can We Help You With?
Common Reasons to Contact Us:
- Can't find your alert request? We can check our database
- Want to update your email? Let us know your old and new address
- Need to unsubscribe? Reply "UNSUBSCRIBE" to any notification email, or contact us
- Shoe suggestion? Tell us which retailers we should monitor
- Technical issues? Let us know what's not working
- Privacy concerns? We take POPIA compliance seriously
- Found a bug? Help us improve the service!
- Feature request? We love hearing your ideas
Before You Contact Us
Quick Answers (FAQ)
Your question might already be answered in our FAQ page. Common topics include:
- How the service works
- Why you didn't receive a notification
- How to unsubscribe
- Privacy and data protection
- Affiliate disclosure questions
For Retailers & Partners
If you're a South African shoe retailer interested in:
- Affiliate partnerships
- Data feeds or API integration
- Featured placement
- Custom solutions
Please email us at findmysizealerts+business@gmail.com with "Partnership Inquiry" in the subject line.
Office Hours
Email Support: Monday - Friday, 9:00 AM - 5:00 PM (SAST)
Monitoring: 24/7 automated monitoring for shoe availability
Emails received outside office hours will be answered on the next business day.
Your Privacy Matters
When you contact us, we may need to collect some personal information to help resolve your query. This information is handled in accordance with our Privacy Policy and POPIA regulations.
We will:
- Only use your information to respond to your inquiry
- Keep your correspondence confidential
- Delete communication records upon request
- Never share your information with third parties without consent
Social Media
We're currently focused on email support to provide the best, most personalized service. Social media channels may be added in the future!
Feedback & Suggestions
We're always looking to improve FindMySize. Your feedback helps us:
- Add new retailers to monitor
- Improve our matching algorithms
- Build new features you actually want
- Fix bugs and issues
- Make the service more user-friendly
No suggestion is too small. If something would make FindMySize better for you, we want to hear it!